Help Center
Get help with using SakGenLa
Getting Started
Creating an Account
To get started with SakGenLa, click the "Sign Up" button in the top right corner. You'll need to provide your email address and create a password. Once registered, you can start creating and sharing content immediately.
Uploading Content
Click the "Create" button in the navigation bar to upload posts, reels, or stories. You can upload music, videos, images, and more. Make sure your content follows our community guidelines.
Building Your Audience
Share your content regularly, engage with your followers, and use relevant hashtags to reach a wider audience. Consistency is key to growing your presence on SakGenLa.
Content Creation
Posts
Create posts to share your music, thoughts, or updates with your followers. Posts can include text, images, and links.
Reels
Reels are short-form video content perfect for showcasing your music, performances, or behind-the-scenes moments. Keep them engaging and under 60 seconds for best results.
Stories
Stories are temporary content that disappears after 24 hours. Use them for quick updates, announcements, or casual content.
Monetization
How to Earn
Creators can earn money through downloads, subscriptions, tips, and exclusive content. Set up your payment methods in your profile settings to start receiving payments.
Payment Processing
Payments are processed securely through our payment partners. You'll receive earnings according to your account settings and payment schedule.
Account Settings
Profile Management
Update your profile picture, bio, and social links in your account settings. A complete profile helps you connect with more followers.
Privacy Settings
Control who can see your content, send you messages, and follow you through your privacy settings. You can make your account public or private.
Notifications
Customize which notifications you receive via email or push notifications. Manage your preferences in the notifications settings.
Troubleshooting
Login Issues
If you're having trouble logging in, try resetting your password using the "Forgot Password" link on the login page. Make sure you're using the correct email address.
Upload Problems
If your content isn't uploading, check your internet connection and file size. Large files may take longer to upload. Supported formats include MP3, MP4, PNG, JPG, and more.
Performance Issues
If the app is running slowly, try clearing your browser cache or updating to the latest version of your browser. Mobile app users should ensure they have the latest app version.
Still Need Help?
If you can't find the answer you're looking for, our support team is here to help.